The Critical Role of the Quality Management Representative
Efren Alvarez Galapon
Corporate Qualtiy, Health & Safety, Environment
Mobile Business Company Ltd. (MBUZZ)
Riyadh, Saudi Arabia
Mobile: +966 54 805 46 15
Email: firstname.lastname@example.org email@example.com
If you work in a company that is certified with ISO 9001:2000/2008 standard, you probably have someone in your organization whose role is called “Quality Management Representative” or “QMR,” right? This QMR title is also referred to as the “Management Representative” (“MR”) or “Quality Assurance Representative” (“QAR”) in other companies with the Standard same certification. Before your company obtained its ISO 9001 Standard compliance certificate, you must have been one of those who attended the so called “ISO Awareness Course” in which the trainer explained the meaning and purpose of ISO 9001:2000/2008 standard in your organization.
Do you know that the title or designation “Quality Management Representative” does not exist in the standard? It is rather “Management Representative”! But why is it that many companies assign the title or designation QMR instead of MR?